Shipping
Free US shipping
Every order ships free within the United States by USPS Ground Advantage. We don’t ship outside the US yet.
When it ships
Colors on the shelf ship the next business day (Monday to Friday, excluding US holidays). If the color you pick is made to order, it ships within 7 business days. We tell you before you pay. As soon as yours is on its way, we’ll email you a tracking number. USPS Ground Advantage usually delivers in 2–5 business days after that.
Addresses and cancelling
We ship to the address you enter at checkout, including PO boxes and APO/FPO addresses. If you spot a mistake in your address, email support@mascallmill.com right away. We can fix it as long as the order hasn’t shipped. You can also cancel for a full refund any time before it ships.
Lost or damaged in transit
If your tracking stalls for more than a week, or your trap arrives damaged, email us with your order number (it starts with MM-) and we’ll send a replacement at no cost.
Christmas 2026
USPS recommends sending Ground Advantage packages by Thursday, December 17 for delivery by Christmas in the lower 48 states. To ship in time:
- Colors on the shelf: order by Tuesday, December 15.
- Colors made to order: order by Friday, December 4.
- Alaska and Hawaii: order by Wednesday, December 2 (Monday, November 23 for colors made to order). Ground Advantage takes 10 days or more there.
- APO/FPO/DPO addresses: order a color on the shelf by Tuesday, November 3. USPS’s date for Ground Advantage is Wednesday, November 4.
The buy box shows which colors are on the shelf. USPS doesn’t guarantee Ground Advantage delivery dates, so we can’t either. We can promise when it leaves here.
Questions about an order? Email support@mascallmill.com. We answer every email.
Effective . If we change these terms, your order keeps the version that was in effect when you placed it.