Privacy Policy

Last updated November 12, 2026.

Mascall Mill is run by Hozameen LLC in Bellingham, Washington. This privacy policy explains what we collect on mascallmill.com, when you order, and when you email us, and what we do with it. We'll update it as the store grows, and change the date above when we do.

What we collect

• Your email address, if you sign up to hear when the trap ships.
• How you found us: the page you first landed on, the site that referred you, and campaign tags in the link (like utm_source), saved with your signup so we know which places are worth our time.
• How the site is used: pages viewed, how far you scroll, which sections you see, clicks on buttons, use of the 3D model, how fast pages load, and whether your browser sends Global Privacy Control or you’ve opted out on our privacy choices page. These are tied to a random ID your browser keeps (not your name or email) plus your country and device type. We don’t use cookies for this, don’t store your IP address, and don’t share this data with anyone.
• Your order: your name, shipping address, email, phone number (the carrier wants it on the label), what you bought, your answer to “How did you hear about us?” if you give one, and your gift note if you write one. Our payment processor handles your payment and gets the details you enter at checkout. We never see your card number.
• Email you send us at support@mascallmill.com, including anything you attach.

What we do with it

We use your email to tell you when the trap is available and to send occasional product news, but only after you confirm your address from the first email we send. We use the site data to improve the site. We don't sell or rent your email, order or contact details to anyone. It's stored in the United States.

We use your order details to ship your trap and email you about it: the confirmation, tracking, and two check-ins (a few days after it arrives, and at 30 days; reply "no more" to stop). We also use them to handle the guarantee and returns, and to improve the shop. To get it to you, we share your name, address, phone number and email with the shipping service that makes the label and the carrier that delivers it. Checkout has a "Keep me updated" box, which usually starts out ticked. If you leave it ticked, you join our email list, and if you leave before paying we send you one reminder email, and never more than one in 30 days. Untick it and we send neither. Every one of these emails has a link to unsubscribe.

We use email you send to support@mascallmill.com to answer you.

Advertising

We advertise on other sites and apps. The advertising platforms' tags on our site tell them you visited and whether you bought, so they can show you our ads and measure them. When you order, our store may also tell an advertising platform about the purchase directly (what you bought and the total), with the same cookie IDs its tag already uses, but never your name, email, phone or address. That can count as “sharing” under US state privacy laws. You can opt out on our privacy choices page, and we honor Global Privacy Control automatically.

Our videos and social accounts

We post our own videos on YouTube, Instagram, Threads, Facebook and TikTok, and our team's tools read the views, comments and other statistics of our own accounts. On YouTube those tools use the YouTube API Services: if you watch or comment on our videos there, you're using YouTube under the YouTube Terms of Service, and Google handles your data under the Google Privacy Policy.

If you comment on our videos or message one of our accounts, we read what you write and your public account name to answer you and to improve our guides. We'll only quote a comment anywhere else, like the site or an ad, if you say we can. We don't sell what you write or share it beyond the service providers that run our tools, and we don't add you to our email list.

On Reddit, r/mascallmill uses a small add-on of ours. It copies new posts, comments, reports and messages to the moderators there into our team's private workspace so we can answer quickly. It leaves out usernames, and we find each item again by its link. Reddit handles your data there under its Privacy Policy.

Our tools connect only to our own accounts and never ask to connect to yours. If you've connected any app to your Google account, you can remove it on Google's security settings page.

Your choices

Every marketing email has an unsubscribe link. To stop check-ins, reply "no more". To see or delete what we hold about you, including email you've sent us, write to support@mascallmill.com and we'll take care of it within 30 days. We keep only the order records the law requires for taxes.